Body Language: Reading Body Language as a Sales Tool

In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You’ll also learn how to send the right message with body language, dress, and personal interactions.

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Learning Objectives:
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- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
- Use mirroring and matching techniques to build rapport
- Shake hands with confidence
- Dress for success

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Other Related Courses:
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- Building Relationships for Success in Sales
- Call Center Training - Sales and Customer Service Training for Call Center Agents
- CRM - An Introduction to Customer Relationship Management
- Dynamite Sales Presentations
- Negotiating for Results
- Networking for Success
- Overcoming Objections to Nail the Sale
- Prospecting for Leads Like a Pro
- Selling Smarter
- Telemarketing - Using the Telephone as a Sales Tool

>For Complimentary Course
see following category:
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1. Sales Training

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only $149.00
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Course Details

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. This course can help you make sure your body language is sending the right message.

Modules:

  1. Course Overview
  2. Body Language
  3. Give Me Some Space!
  4. What’s Your Face Saying?
  5. What’s Your Body Saying?
  6. Pre-Assignment Review
  7. Mirroring and Leading
  8. Monitoring Your Posture
  9. Dressing Up
  10. Shaking Hands
  11. How Are You Doing?
  12. Personal Action Plan
  13. Recommended Reading List
  14. Post-Course Assessment

Course Features
  • 180 minutes
  • Mobile Friendly
  • Mac & PC Compatible
  • Quizzes
  • Reports
  • Easy to Use
  • Accessible

mLearning-Friendly

Desktop, mobile, and tablet access.

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