Developing a High Reliability Organization

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefited from those principles.

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Learning Objectives:
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- Define the characteristics of a high reliability organization
- Define key concepts required for high reliability, including mindfulness and expectations
- Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise
- Audit activities at all stages to assess the business’ reliability

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Course Details

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

Modules:

  1. Course Overview
  2. What is a High Reliability
  3. Key Concepts
  4. The Anticipation Principles
  5. The Containment Principles
  6. Auditing for High Reliability
  7. Test Driving
  8. Personal Action Plan
  9. Recommended Reading List
  10. Post-Course Assessment

Course Features
  • 180 minutes
  • Mobile Friendly
  • Mac & PC Compatible
  • Quizzes
  • Reports
  • Easy to Use
  • Accessible

mLearning-Friendly

Desktop, mobile, and tablet access.

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