Telemarketing: Using the Telephone as a Sales Tool

In this course, you will learn how to communicate effectively over the telephone, develop your personal telemarketing script, and close a sale. You’ll also learn how telemarketing can add to your sales strategy.

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Learning Objectives:
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- Build trust and respect with customers and colleagues
- Warm up your sales approach to improve success with cold calling
- Identify ways to make a positive impression
- Identify negotiation strategies that will make you a stronger seller
- Create a script to maximize your efficiency on the phone
- Learn what to say and what to ask to create interest, handle objections, and close the sale

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Other Related Courses:
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- Call Center Training – Sales and Customer Service Training for Call Center Agents
- Customer Service Training – Critical Elements of Customer Service
- Customer Service Training – Managing Customer Service
- Body Language – Reading Body Language as a Sales Tool
- Building Relationships for Success in Sales
- Call Center Training – Sales and Customer Service Training for Call Center Agents
- CRM – An Introduction to Customer Relationship Management
- Dynamite Sales Presentations
- Negotiating for Results
- Networking for Success
- Overcoming Objections to Nail the Sale
- Prospecting for Leads Like a Pro
- Selling Smarter

>For Complimentary Courses
see following categories:
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1. Customer Service Courses
2. Sales Training Courses