Communication Strategies
This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.
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Learning Objectives:
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- Identify common communication problems that may be holding you back
- Develop skills to ask questions that give you information you need
- Learn what your non-verbal messages are telling others
- Develop skills to listen actively and empathetically to others
- Enhance your ability to handle difficult situations
- Deal with situations assertively
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Other Related Courses:
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- Active Listening
- Introduction to Neuro Linguistic Programming (Optional)
- NLP Tools for Real Life (Optional)
- Business Etiquette – Gaining That Extra Edge
- Communications for Small Business Owners
- Giving Effective Feedback
- Managing Difficult Conversations
- Networking for Success
- Public Relations Boot Camp
>For Complimentary Course
see following category:
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- Communications Courses
Course Details
Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.
Modules:
- Course Overview
- Creating Positive Relationships
- Growing Our Self-Awareness
- Communication Basics
- Communication Barriers
- Asking Questions
- Listening Skills
- Body Language
- Communication Styles
- Creating a Positive Self-Image
- Frame of Reference
- Techniques for the Workplace
- Assertiveness
- Personal Action Plan
- Recommended Reading List
- Post-Course Assessment
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240 minutes
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Mobile Friendly
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Mac & PC Compatible
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Quizzes
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Reports
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Easy to Use
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Accessible
mLearning-Friendly
Desktop, mobile, and tablet access.
Switch devices without ever losing your place!
