Overcoming Objections to Nail the Sale

In this course, you will learn how to overcome objections, identify buying signals, and close the sale. You will also learn supporting skills, like building credibility, being observant, and communicating well.

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Learning Objectives:
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- Identify the steps you can take to build your credibility
- Identify the objections that you encounter most frequently
- Develop appropriate responses when prospective buyers throw you a curve
- Learn ways to disarm objections with proven rebuttals that get the sale back on track
- Learn how to recognize when a prospect is ready to buy
- Identify how working with your sales team can help you succeed

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Other Related Courses:
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- Body Language - Reading Body Language as a Sales Tool
- Building Relationships for Success in Sales
- Call Center Training - Sales and Customer Service Training for Call Center Agents
- CRM - An Introduction to Customer Relationship Management
- Dynamite Sales Presentations
- Negotiating for Results
- Networking for Success
- Prospecting for Leads Like a Pro
- Selling Smarter
- Telemarketing - Using the Telephone as a Sales Tool

>For Complimentary Course
see following category:
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1. Sales Training

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only $199.00
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Course Details

We’ve heard it all before: “Maybe some other time.” “Not today, thanks.” “Go away!” This course will give you some techniques to overcome objections and get the customer to say, “Sign me up!”

Modules:

  1. Course Overview
  2. Building Credibility
  3. Your Competition
  4. Critical Communication Skills
  5. Observation Skills
  6. Handling Customer Complaints
  7. Overcoming Objections
  8. Handling Objections
  9. Pricing Issues
  10. How Can Teamwork Help Me?
  11. Buying Signals
  12. Closing the Sale
  13. Personal Action Plan
  14. Recommended Reading List
  15. Post-Course Assessment

Course Features
  • 240 minutes
  • Mobile Friendly
  • Mac & PC Compatible
  • Quizzes
  • Reports
  • Easy to Use
  • Accessible

mLearning-Friendly

Desktop, mobile, and tablet access.

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