Workplace Violence: How to Manage Anger and Violence in the Workplace

In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.

>#
Learning Objectives:
>
- Describe what workplace violence is
- Identify some warning signs of violence
- Apply the cycle of anger
- Understand Albert Bandura’s behavior wheel and how it applies to anger
- Develop a seven-step process for managing your anger and others’ anger
- Apply better communication and problem solving skills, which will reduce frustration and anger
- Develop some other ways of managing anger, including coping thoughts and relaxation techniques
- Use the nine components of an organizational approach to managing anger, including risk assessment processes
- Respond if a violent incident occurs in the workplace, on both an individual and organizational level

>#
Other Related Courses:
>#
Bullying in the Workplace
Safety in the Workplace
Workplace Ergonomics – Injury Prevention Through Ergonomics
Workplace Harassment – What It Is and What To Do About It
- Anger Management – Understanding Anger
- Bullying in the Workplace
- Business Ethics for the Office
- Business Etiquette – Gaining That Extra Edge
- Change Management – Change and How to Deal With It
- Creating a Top–Notch Talent Management Program
- Creating a Workplace Wellness Program
- Disability Awareness – Working with People with Disabilities
- Diversity Training – Celebrating Diversity in the Workplace
- Employee Accountability
- Generation Gap – Closing the Generation Gap in the Workplace
- Human Resources Training – HR for the Non–HR Manager
- Onboarding – The Essential Rules for a Successful Onboarding Program
- Performance Management – Managing Employee Performance
- Stress Management
- Tough Topics - Talking to Employees about Personal Hygiene
- Workplace Harassment: What It Is and What to Do About It

>For Complimentary Courses
see following categories:
>#

  1. Human Resources Courses
  2. Workplace Safety Courses

Take this online course now
only $249.00
or redeem voucher

Course Details

Every organization must do whatever it can to prevent, identify, and mitigate workplace violence. This comprehensive course includes everything that you need to get started.

Modules:

  1. Course Overview
  2. What is Workplace Violence?
  3. Understanding the Behavior Wheel
  4. The Anger Management Process
  5. Communicating Better
  6. Basic Problem Solving Tools
  7. Other Ways of Managing Anger
  8. A Systems Approach
  9. Developing a Policy and Program
  10. Risk Assessment
  11. Hiring Practices
  12. Workplace Design
  13. Workplace Practices and Procedures
  14. Security Systems and Personnel
  15. Training Programs
  16. Developing Emergency Response
  17. Program Review
  18. Developing a Threat Response Process
  19. The Immediate Response
  20. Consulting with the Experts
  21. Gathering Additional Information
  22. Re-Evaluating Information
  23. Communicating Incidents and Threats
  24. Interviewing Employees
  25. Risk Level Analysis
  26. Reviewing the Options
  27. Analyzing the Impact
  28. Incident Response Checklist
  29. Process Application
  30. Personal Action Plan
  31. Recommended Reading List
  32. Post-Course Assessment

Course Features
  • 360 minutes
  • Mobile Friendly
  • Mac & PC Compatible
  • Quizzes
  • Reports
  • Easy to Use
  • Accessible

mLearning-Friendly

Desktop, mobile, and tablet access.

Switch devices without ever losing your place!

  • Course Preview one
  • Course Preview Two
  • Course Preview Three
  • Course Preview Four
Take this entire course now