The ABC’s Of Supervising Others:

This course will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.

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Learning Objectives:
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- Adjust to the supervisor’s role with confidence
- Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees
- Identify key attitudes that you can develop to enhance your supervisory skills
- Use time management and planning techniques to maximize your success
- Develop a technique for giving instructions that are clear and understood
- Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent

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Other Related Courses:
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- The Professional Supervisor
- Conducting Effective Performance Reviews
- Delegation – The Art of Delegating Effectively
- Giving Effective Feedback
- Human Resources Training – HR for the Non–HR Manager
- Inventory Management – The Nuts and Bolts
- Leadership Skills for Supervisors – Communication, Coaching, and Conflict
- Managing Across Cultures
- Managing Difficult Conversations
- Managing Pressure and Maintaining Balance
- Managing the Virtual Workplace
- Motivation Training – Motivating Your Workforce
- Performance Management – Managing Employee Performance

>For Complimentary Course
see following category:
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1. Supervisory and Management Courses

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only $199.00
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Course Details

Congratulations: you’ve just been promoted to team supervisor! Has the panic set in yet? Don’t worry! This course will teach you all the skills that you need to be successful in your new role.

Modules:

  1. Course Overview
  2. Pre-Assignment Review
  3. Making the Transition
  4. Responsibilities of a Supervisor
  5. Key Behaviors and Attitudes
  6. Setting Goals
  7. Planning for Success
  8. Active Listening Techniques
  9. Communication Skills
  10. Giving Feedback
  11. Giving Instructions
  12. Orders, Requests, and Suggestions
  13. Managing Conflict
  14. Managing Challenging Situations
  15. Developing Relationships
  16. Personal Action Plan
  17. Recommended Reading List
  18. Post-Course Assessment

Course Features
  • 240 minutes
  • Mobile Friendly
  • Mac & PC Compatible
  • Quizzes
  • Reports
  • Easy to Use
  • Accessible

mLearning-Friendly

Desktop, mobile, and tablet access.

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