Negotiating for Results

In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing.

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Learning Objectives:
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- Understand how often we all negotiate and the benefits of good negotiation skills
- Recognize the importance of preparing for the negotiation process, regardless of the circumstances
- Identify the various negotiation styles and their advantages and disadvantages
- Develop strategies for dealing with tough or unfair tactics
- Gain skill in developing alternatives and recognizing options
- Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA

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Other Related Courses:
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- Influence and Persuasion
- Body Language – Reading Body Language as a Sales Tool
- Building Relationships for Success in Sales
- Call Center Training – Sales and Customer Service Training for Call Center Agents
- CRM – An Introduction to Customer Relationship Management
- Dynamite Sales Presentations
- Networking for Success
- Overcoming Objections to Nail the Sale
- Prospecting for Leads Like a Pro
- Selling Smarter
- Telemarketing – Using the Telephone as a Sales Tool

>For Complimentary Courses
see following categories:
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1. Negotiation Courses
2. Sales Training Courses

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Course Details

Whether you’re negotiating a big deal with lots of money on the table or trying to get your child to agree to a reasonable bedtime, the principles are the same. This course will give you the skills that you need to become a successful negotiator.

Modules:

  1. Course Overview
  2. What is Negotiation?
  3. The Successful Negotiator
  4. Preparing for Negotiation
  5. The Nuts and Bolts
  6. Making the Right Impression
  7. Getting Off to a Good Start
  8. Exchanging Information
  9. The Bargaining Stage
  10. Reaching Mutual Gain
  11. Moving Beyond “No”
  12. Dealing with Negative Emotions
  13. Moving from Bargaining to Closing
  14. Solution Types
  15. Personal Action Plan
  16. Recommended Reading List
  17. Post-Course Assessment

Course Features
  • 180 minutes
  • Mobile Friendly
  • Mac & PC Compatible
  • Quizzes
  • Reports
  • Easy to Use
  • Accessible

mLearning-Friendly

Desktop, mobile, and tablet access.

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