In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing.
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Learning Objectives:
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- Understand how often we all negotiate and the benefits of good negotiation skills
- Recognize the importance of preparing for the negotiation process, regardless of the circumstances
- Identify the various negotiation styles and their advantages and disadvantages
- Develop strategies for dealing with tough or unfair tactics
- Gain skill in developing alternatives and recognizing options
- Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA
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Other Related Courses:
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- Influence and Persuasion
- Body Language – Reading Body Language as a Sales Tool
- Building Relationships for Success in Sales
- Call Center Training – Sales and Customer Service Training for Call Center Agents
- CRM – An Introduction to Customer Relationship Management
- Dynamite Sales Presentations
- Networking for Success
- Overcoming Objections to Nail the Sale
- Prospecting for Leads Like a Pro
- Selling Smarter
- Telemarketing – Using the Telephone as a Sales Tool
>For Complimentary Courses
see following categories:
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1. Negotiation Courses
2. Sales Training Courses
Whether you’re negotiating a big deal with lots of money on the table or trying to get your child to agree to a reasonable bedtime, the principles are the same. This course will give you the skills that you need to become a successful negotiator.
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